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The Business Process Outsourcing (BPO) industry has evolved from its earlier phases to now become a strategic partner who can explore innovative and high-value solutions for customers while also handling existing processes. Customers expect BPO vendors to focus on streamlining not just the periphery but core business functions which can optimize business performance and create competitive differentiation in the market place. Our BPO expert dis- cusses how the Sales and Fulfillment practice enhances efficiency and increases revenue with an integrated approach to processes across the supply chain.
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With a well-entrenched global delivery model, our BPO services are provided to clients from India, North America, Europe & West Africa. At Spurlink, we recognize that every company and every customer is different. That’s why the customer support and lead generation programs we develop are completely tailored to meet your unique needs. Our call center operations manages millions of customer interactions every year for different clients. We are customer oriented organization and tailor our programs to you exacting needs. Varishore offers a combination of people and processes that will make your customer service program a success. We have facilities to handle both international and domestic calls. Our delivery centers have the latest security standards and redundancies in-built plus the advantage of multilingual staff to service customers globally. “Spurlink” customer service representatives communicate 24 hoursa day, 7 days a week, 365 days a year to take orders, fulfill literature and product requests, resolve problems, connect customers to dealers or deliver qualified lead generation. All the time helping to convert prospects into customers and promote the very best brand image to existing ones.
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